With too many choices and confusing deadlines, it’s no wonder enrolling for Medicare is one of the most frustrating experiences many Americans will have.

But it doesn’t have to be that way, insists Dave Francis, co-founder and Chief Executive Officer of Healthpilot. Healthpilot aims to bring the same ease and convenience to the Medicare shopping experience that consumers now enjoy on sites like Amazon and Warby Parker. As the former COO and CFO of eHealth, a health insurance marketplace, Dave is very familiar with how health care can be made better using technology.

“We’re trying to change Medicare from being a telephonic-centric process, sales-oriented business into a service-oriented, data-driven e-commerce marketplace that this demographic is now ready for,” he says.

Healthpilot’s research shows that seniors give the Medicare shopping experience a negative15 Net Promoter Score (NPS), a metric for measuring customer experiences. Consumers rate cable providers and dentists higher.

To help them find the right plan, Healthpilot asks consumers questions about their health, prescriptions and finances. Then, algorithms sort through thousands of plans and recommend the best ones based on each consumer’s health care and financial needs.

In today’s podcast, Ana and Jamie talk to Dave about current frustrations with the Medicare shopping process, how technology can make it simpler and how seniors can live their best retirements with the right health care coverage.

Disclosure: Jamie used Healthpilot to help his mom enroll for Medicare.

Key Takeaways

  • Medicare has too many options, and most people don’t feel equipped to pick the right plan.
  • Technological transformation has been a glaring omission from the Medicare shopping experience.
  • With the right Medicare plan for their health and their wallets, people can enjoy a stress-free retirement.

Links

Carson Group believes that the right health care coverage is key to a secure retirement. Schedule a consultation to learn more about how you can help your clients make better choices.

facebook twitter linkedin mail print
Share Post: facebook twitter linkedin mail print
Recent Posts
Blog

Debra Taylor, CPA/PFS™️, JD, CDFA®️: Navigating Women’s Financial Challenges

By: Ana Trujillo Limon
With studies showing that women often leave advisors if not feeling connected, wealth managers must understand the importance of building relationships with female clients. Tune in to the Framework …
Blog

A Full Circle Moment: From Power Lunch to Fearless Girl

By: jgolson
Remember sick days when you were little? You’d stay home from school and scroll through the TV Guide to find something to watch. Most kids would watch The Price …
Blog

Kamila Elliott, CFP® : Supporting Underrepresented Talent

By: Ana Trujillo Limon
Are organizations truly promoting inclusivity or making mistakes that harm underrepresented talent’s mental health? Let’s dive into the importance of sponsorship, safe spaces, and valuing diverse perspectives in creating …
Blog

Sheryl Hickerson: Breaking Barriers in Finance

By: Ana Trujillo Limon
Today on Framework, we explore pathways for women in finance, mentorship, and the strength of having allies.  In this episode, Ana Trujillo Limón, Director, Coaching and Advisor Content, and …
1 2 3 142